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Microwave Repair

Phoenix Microwave Repair

Microwave Repair Experts Serving the Phoenix Metro Area

Busy weekday meals are easier than ever thanks to microwaves, but a malfunction or breakdown can quickly become a major inconvenience. Because microwaves are high-voltage units, repairs can be very hazardous if not handled properly, so it is always recommended to leave the repair process to our licensed professionals instead of trying to “DIY” a quick fix on your own.

If you are dealing with a faulty or broken microwave, turn to our trusted team at Affordable Appliance Repair. No matter what issue you are experiencing, our highly skilled Phoenix microwave repair professionals are ready to provide top-quality services you can depend on. With just a few simple questions over the phone, we’re generally able to diagnose your microwave’s problems and provide you with a free estimate. You can trust that we will always provide fair, honest estimates for our services. Our goal is to get your microwave back up and running without charging any more than is necessary.

Let us help fix your microwave without breaking the bank. We offer same-day appointments, so call (480) 914-3381 or contact us online today!

Common Microwave Problems

Whether you have a built-in microwave or over-the-range setup, we are confident we’ll be able to diagnose and resolve whatever problem you’re experiencing. We’ve truly seen it all during our 20 years in the appliance repair industry and are prepared to fix even the most complex microwaves.

Some of the most common issues our Phoenix microwave repair technicians regularly handle include:

  • Microwave not heating up. There are several reasons why a microwave may not be heating up, and understanding these can help determine if repairs are necessary. A common culprit is the magnetron, the component responsible for generating the microwave energy that heats the food. If the magnetron fails, the microwave will no longer produce heat, though it may still power on and run through its cycles. Issues with the high-voltage diode, which works in conjunction with the magnetron to produce the heat, can also prevent the microwave from functioning properly. If the high-voltage diode is defective, it will need to be replaced. Another potential cause is a malfunctioning door switch. Microwaves are designed with several safety interlocks to prevent them from operating when the door is open. If any of these switches are defective, the microwave may not start or heat. Additionally, problems with the microwave’s control board, which directs all of the microwave functions, can also lead to heating issues. If the control board is to blame for the lack of heat, it will likely need to be replaced. Finally, fuses within the microwave could blow, preventing the appliance from working correctly. This is often a safety feature to protect against electrical surges, but if the fuse continues to blow, it can indicate a more serious problem within the unit.
  • Broken microwave turntable. The turntable is essential for evenly distributing microwaves throughout the food, ensuring consistent cooking and heating. There are several reasons why a microwave's turntable may stop functioning properly. One potential cause is a broken or damaged drive motor. The drive motor is responsible for spinning the turntable, and if it burns out or becomes faulty, the turntable will not rotate. In such cases, replacing the motor is generally the only solution. Another possibility is an issue with the drive bushing, which connects the drive motor to the turntable. If the bushing is worn out, loose, or damaged, it can prevent the turntable from spinning correctly. Inspecting and, if necessary, replacing the drive bushing can resolve this issue. Electrical issues may also be to blame. Faulty wiring or connections within the microwave can disrupt the power supply to the turntable motor, rendering it inoperative. Diagnosing electrical issues often requires expertise and should be handled by a professional to avoid the risk of electric shock. Additionally, mechanical obstructions can prevent the turntable from rotating. Food particles, debris, or a misaligned turntable can block its movement. Cleaning the microwave and ensuring that the turntable is correctly aligned can often solve this problem.
  • Microwave running with an open door. A microwave running with the door open is a significant malfunction that warrants immediate professional attention. Typically, microwaves are equipped with multiple door switches that act as safety features, ensuring the unit cannot operate when the door is ajar. These switches prevent harmful microwave radiation from escaping, which can cause serious injury or even damage nearby electronics. Consequently, if the microwave continues to run with the door open, it likely indicates a failure in one or more of these safety interlocks. The most common reasons for this issue include a faulty door switch or a malfunction within the control board. A defective door switch might not accurately detect the door status, leading it to signal the microwave to operate even when the door is open. Sometimes, the mechanical parts of the door latch can wear out or become misaligned, failing to engage the safety switches properly. The control board, responsible for interpreting signals from these switches, may also malfunction, leading to unsafe operation. Keep in mind that continuing to use a microwave that runs with the door open is extremely dangerous. Because there is a high-voltage capacitor located next to the door switches, these repairs should be left to our trained technicians.
  • Microwave not turning on. If your microwave is not turning on at all, one of the first components to check is the power source. Ensure that the microwave is properly plugged in and that the outlet is functioning by testing it with another appliance. If the outlet is faulty, resetting the circuit breaker or replacing the fuse in your home's electrical panel may resolve the issue. Another potential cause could be a blown internal fuse. Microwaves contain several fuses that protect the appliance from power surges and other electrical issues. If one of these fuses blows, the microwave will not turn on. Replacing a blown fuse is relatively simple, but if fuses continue to blow, this indicates a more serious electrical problem within the unit that will require professional attention. 

Should I Repair or Replace My Microwave?

The typical lifespan of a microwave ranges from 7 to 10 years, depending on the model, usage frequency, and how well it is maintained. High-quality models that are used infrequently and well-maintained can even exceed the 10-year mark. Conversely, microwaves that are used extensively on a daily basis or are not regularly cleaned and maintained might see a reduced service life. 

In many cases, even the most frustrating microwave issues can be fixed, and we aim to make Phoenix microwave repair as affordable and convenient as possible. When evaluating your unit, our team at Affordable Appliance Repair can assess its performance, wear, and any safety concerns we have about its continued operation, and we will always make every effort to offer transparent and accurate estimates. By considering the cost of repairs, the age and condition of your appliance, the features you need, and potential safety and efficiency issues, you can make an informed decision about whether to repair or replace your microwave.

Best Practices for Taking Care of Your Microwave and Avoiding Problems

Proper maintenance and care of your microwave can help extend its lifespan. By following best practices, you can help keep your microwave in good working condition and potentially avoid many of the common problems that can arise with improper use and maintenance.

Here are some tips for caring for your microwave:

  • Clean the interior and exterior of the unit regularly. Food splatters and spills can lead to burnt residues and unpleasant odors. Regularly wipe the microwave’s interior with a damp cloth and mild detergent. Avoid using harsh chemicals that can damage its surfaces. You also need to keep the exterior, including the door seals and control panel, clean. Use a soft cloth and a gentle cleaner to remove smudges, fingerprints, and grime.
  • Use microwave-safe containers. Only use containers labeled microwave-safe to prevent damage to the unit and avoid releasing harmful chemicals into your food. Common safe materials include glass, ceramic, and specific types of plastic. Never use metal containers, aluminum foil, or utensils, as they can cause arcing and fires.
  • Cover food. Cover food with a microwave-safe lid, paper towel, or microwave-safe wrap to prevent splatters and spills. This practice makes cleaning easier and maintains the microwave's internal condition. To avoid overheating, try to use vented covers to allow steam to escape, preventing pressure buildup and potential explosions of covered containers.
  • Avoid microwave overloading. Do not overload the microwave with large quantities of food or multiple dishes at once. Overloading can lead to poor heating performance and potential damage to the microwave.
  • Be gentle with the microwave door. Avoid slamming the microwave door, as rough handling can damage the door latch and safety switches. Ensure the door is fully closed before starting the microwave.

Ready to get back to enjoying the convenience of your microwave? Our Phoenix microwave repair experts are here to help, so call (480) 914-3381 or contact us online today! We can also repair your other kitchen appliances, including your refrigerator, freezer, ice maker, stove, and dishwasher.

Hear From Our Happy Customers

At Affordable Appliance Repair, your satisfaction is our priority! See for yourself what our customers have to say about working with us.

  • "Affordable Appliance Repair has been a great company to work with."

    Jason was fantastic and was honest and informative. I would highly recommend them to anyone looking for repairs.

    - Casey F.
  • "Probably the best service I’ve ever had."

    The rep was able to diagnose the problem immediately and fix it. Maybe took 45 mins and I forgot he was even there. Will use again for any future issues.

    - Weston B.
  • "Called Wednesday afternoon and they had a tech out the next morning. Spencer was great!"

    He quickly diagnosed the problem and fixed it very quickly. Fast, friendly and professional service. Will definitely recommend to friends and call them for any future repairs.

    - Cynthia C.
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