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Washing Machine Repair

Phoenix Washing Machine Repair

Washing Machine Repair Experts Serving the Phoenix Metro Area

Washer failures always seem to happen at the most inconvenient times, but you don’t need to be left with a load of unfinished laundry! At Affordable Appliance Repair, we strive to minimize inconvenience by offering same-day service, guaranteed 3-hour service windows, and waived service call fees with repairs. 

Our trained, licensed, and insured Phoenix washing machine repair technicians are prepared to tackle problems of all sizes. We service a variety of top brands, including Admiral, Amana, ASKO, Bosch, Electrolux, Fisher & Paykel, Frigidaire, GE, Hotpoint, Jenn Air, Kenmore, Kitchen Aid, LG, Magic Chef, Maytag, Samsung, Speed Queen, and Whirlpool. 

If something is wrong with your washing machine or dryer, do not hesitate to call (480) 914-3381 or contact us online! We are happy to provide a free service call with repair.

Common Washing Machine Problems

Our professionals have the experience, tools, and training to accurately diagnose and resolve washer issues of all kinds. With over 20 years in the appliance repair industry, our team has seen just about everything imaginable.

Get in touch with our Phoenix washing machine repair experts if you are dealing with any of the following issues:

  • Washer is not starting. There are several potential reasons why your washing machine may not be starting. One common issue is a faulty power supply, which could stem from a malfunctioning outlet, a damaged power cord, or a tripped circuit breaker. You can perform a simple test without one of our trained technicians to determine whether the power supply is to blame: Plug in a small electric appliance, such as a hair dryer, into the wall socket typically used by your washing machine. If it turns on, then the problem is likely not an electrical issue. Another possible cause is a defective door latch or switch, which can prevent the machine from initiating its cycle as a safety precaution. Additionally, problems such as a broken start switch, a malfunctioning timer, or a blown fuse can also hinder the machine's ability to start. Internal mechanical issues, like a worn-out motor or a damaged control board, may further complicate the problem and warrant professional intervention.
  • Washer is leaking. Many washing machine leaks are the result of a damaged or worn-out door seal, also known as a gasket. The door seal ensures that water remains inside the drum during the wash cycle, and any tears or cracks can lead to leaks. Additionally, issues with the water inlet valve, which controls the water flow into the machine, can result in leaks if the valve becomes loose, cracked, or clogged with debris. Another common culprit is a faulty or clogged drain hose. The drain hose directs used water out of the machine, and any damage or obstruction in the hose can cause water to back up and leak out. Similarly, problems with the pump, which is responsible for expelling water from the machine, can also lead to leaks if it becomes defective or if its connections become loose. Furthermore, overloading the washing machine can cause it to leak. When the drum is overloaded, it puts additional strain on the components, potentially leading to imbalances that cause water to spill out. Internal leaks may also originate from worn-out tub bearings or other internal components that fail over time due to wear and tear.
  • Washer agitator is not working. A malfunctioning agitator can disrupt the entire cleaning process. The agitator, responsible for moving clothes back and forth to clean them thoroughly, may stop working for several reasons. One prevalent cause is a worn-out agitator coupling or drive block. These components connect the agitator to the motor, and over time, they can wear out or break, causing the agitator to become ineffective or completely immobile. Additionally, a malfunctioning or broken agitator drive belt can result in similar issues, as the belt's role is to drive the motion of the agitator. Another factor to consider is the transmission, which helps convert the motor's power into the agitator's movement. If the transmission becomes faulty, it can hinder the agitator’s function or stop it entirely. Moreover, problems with the washing machine's control board or timer can also affect the agitator's operation. These electronic components are responsible for coordinating the different functions of the washing cycle, and any malfunctions can disrupt the agitator's performance.
  • Washer is not draining. One common reason a washing machine may not be draining is a clogged drain pump filter. Lint, coins, small clothing items, or other debris can accumulate in the filter, obstructing the flow of water out of the machine. Regularly cleaning the drain pump filter can help prevent this issue. Another possible cause is a kinked or blocked drain hose. The drain hose directs water from the machine to the drain system, and any obstructions or bends can prevent proper drainage. A malfunctioning drain pump is also a frequent cause of drainage issues. The drain pump works to expel water from the machine, and if it becomes defective or damaged, it may fail to operate correctly. In such cases, the pump can often emit unusual noises or exhibit reduced performance, indicating the need for professional repair or replacement. Finally, electrical or control board issues can affect the washer's ability to drain. 
  • Washer is not spinning. A potential reason for this malfunction is an unbalanced load. Overloading the washing machine or having a load with a lot of heavy items can cause the drum to become unbalanced during the spin cycle, prompting the machine to halt the spin function as a safety measure. Distributing clothing evenly and adhering to the manufacturer's recommended load capacity can help mitigate this issue. Mechanical failures, such as a worn-out drive belt or motor coupling, can also prevent the washer from spinning. The drive belt connects the motor to the drum, enabling it to spin. Over time, the belt can become loose, break, or wear out, causing the drum to stop spinning. Similarly, the motor coupling, which connects the motor to the transmission, can fail due to wear and tear. Additionally, issues with the washer's motor, which powers the spinning motion, can cause the machine to stop spinning.
  • Washer timer is not advancing. Several factors could be responsible for this issue, including a faulty timer mechanism. The internal gears and electrical contacts within the timer can eventually wear out or become damaged, preventing the unit from moving through cycles properly. Replacing the timer may often be necessary to restore normal function. Another possibility is a malfunctioning pressure switch, which monitors the water level in the drum and signals the timer to advance once the correct water level is achieved. If the pressure switch is defective or its hose is clogged, it may not accurately detect the water level, causing the timer to stall. Faulty wiring, defective control boards, or other electrical issues can also prevent the timer from receiving the signals it needs to move forward. Our Phoenix washing machine repair technicians can identify and fix the underlying cause of a timer problem. 
  • Washer is not balanced. Improper installation of a washing machine can significantly contribute to imbalance and excessive movement during operation. If the casters and washer legs were not properly locked down during installation, they will likely become loose over time. The feet of the washing machine must be level and firmly planted on the ground. If they are not properly adjusted, the washer can rock and move during operation. Balance and movement issues can also arise when the load inside the washer is unevenly distributed. Heavy, bulky items or an overloaded drum can cause the washer to become unbalanced during the spin cycle. The machine's automatic safety mechanisms may then attempt to re-balance the load, leading to extreme movement and noise. Several mechanical components may also contribute to the problem. One possibility is worn-out or broken suspension springs or dampening straps, which help to stabilize the drum during operation. If these components become damaged or lose their effectiveness, the washer may experience excessive movement. Similarly, issues with the shock absorbers – designed to dampen the drum's vibrations – can lead to balance problems.
  • Washer is not filling. A common cause of a washer not filling is a problem with the water inlet valves. These valves control the flow of water into the machine, and if they become clogged with debris or simply wear out over time, they can fail to open properly. Replacing faulty inlet valves is often necessary to restore normal water flow. Another possible issue is an obstructed water supply hose. The pressure switch, which monitors water levels in the drum, could also be to blame. If this switch malfunctions, it may not signal the control board to allow more water to enter the machine.
  • Washer door is not unlocking. The electronic components of the washing machine’s door lock can wear out or fail, preventing the door from opening. Similarly, mechanical parts within the lock may become damaged or misaligned. Another possible cause is a broken or defective latch assembly. The latch secures the door in place during the wash cycle. If it’s damaged or not functioning properly, it may not release the door at the end of the cycle. Furthermore, any faults or malfunctions in the control board can disrupt its communication with the door lock system, potentially keeping the door from unlocking.

Best Practices for Taking Care of Your Washing Machine and Avoiding Problems

Properly caring for your washing machine can significantly extend its lifespan and reduce the risk of encountering issues that require professional repairs. By following these best practices, you can help keep your washer in great condition. When fixing your appliance, our Phoenix washing machine repair experts can also walk you through what likely caused the problem and how to avoid future complications.

Here are some tips for caring for your washing machine:

  • Clean the unit regularly. Run a hot cycle with an empty drum and a washing machine cleaner or a mixture of white vinegar and baking soda once a month. This helps remove any residue, mold, or mildew buildup inside the drum. Clean the filter located near the bottom of the machine regularly to remove any lint, debris, or trapped items that can block drainage and cause malfunctions. Remove and clean the detergent drawer to prevent the buildup of soap residue and mold, which can lead to clogs and unpleasant odors.
  • Distribute laundry evenly and avoid overloading. Ensure clothes are evenly distributed around the drum to prevent imbalance during the spin cycle. Overloading or placing heavy items on one side can cause excessive movement and wear out suspension components. Follow the manufacturer’s guidelines for load capacity.
  • Use the right detergent. If your washing machine is a high-efficiency model, use high-efficiency detergent to prevent excessive suds, which can lead to poor washing performance and buildup in the drum and hoses. Using too much detergent can leave residues that attract dirt and can cause clogs. Follow the manufacturer’s recommendations for detergent quantity. 
  • Balance the machine. Ensure your washing machine is on a flat, stable surface, and adjust the feet to keep it level. A level machine operates more smoothly and reduces unnecessary vibrations.
  • Use the appropriate settings. Choose the correct wash cycle for the type of load to avoid unnecessary strain on the machine. Selecting delicate cycles for light loads and heavy-duty cycles for bulkier items can help optimize performance and reduce wear.
  • Check hoses and connections. Routinely inspect the water supply hoses for any signs of wear, cracks, or leaks. 

Dependable Phoenix washing machine repair is just a call away. Dial (480) 914-3381 or contact us online today!

Hear From Our Happy Customers

At Affordable Appliance Repair, your satisfaction is our priority! See for yourself what our customers have to say about working with us.

  • "Affordable Appliance Repair has been a great company to work with."

    Jason was fantastic and was honest and informative. I would highly recommend them to anyone looking for repairs.

    - Casey F.
  • "Probably the best service I’ve ever had."

    The rep was able to diagnose the problem immediately and fix it. Maybe took 45 mins and I forgot he was even there. Will use again for any future issues.

    - Weston B.
  • "Called Wednesday afternoon and they had a tech out the next morning. Spencer was great!"

    He quickly diagnosed the problem and fixed it very quickly. Fast, friendly and professional service. Will definitely recommend to friends and call them for any future repairs.

    - Cynthia C.
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