(480) 503-8246 East Valley Repairs (602) 283-2507 Phoenix/West Valley Repairs

Customer Reviews

Local Reviews

Rated 4.9 out of 5 stars based on 247 customer reviews

Map of Phoenix, AZ

Great trouble shooting!




Very kind repairman!


Map of Chandler, AZ

Great service





Map of Phoenix, AZ

Great service speedily &efficiently done




Carlos was able to answer my questions regarding both the dishwasher & clothes dryer. He also talked with my husband and provided info to help us find a new display board for our Bosch dryer (not an easy feat). It was a very satisfactory experience working with Carlos.


Map of Chandler, AZ

Great service and reliable.




I've used Affordable Appliance Repair a few times. They are always responsive and timely. I rent and remodel homes and having companies like this one that you can trust and count on to show up are very important. Thanks again for another job well done.


Map of Tempe, AZ

Great service




Serviceman was knowledgeable and friendly


Map of Queen Creek, AZ

Fantastic Service




Steve came out quickly and diagnosed the problem with our fridge. He found the part that we needed and gave us a quote and then came back to tell us he’d found it cheaper and would pass on the savings to us. He came back the next day to fix it and everything is working awesome! He was friendly and affordable and even fixed a few things that he noticed were amiss and didn’t charge us extra. Awesome experience!


Map of Sun City West, AZ

Great service. Knew just what to do.





Map of Phoenix, AZ

Freezer Repair





Map of Scottsdale, AZ

Great service !!!




David was prompt and quickly determined the problem with my 16 year old stove. A new part was ordered and he returned to install it. Highly recommend Affordable Appliance Repair !!


Map of Gilbert, AZ

Satisfied!





Great service!





Great service and price!





Nick was on time and new what he was doing though it took a second trip to fix the problem. Your company has a great TECH.





Great service!




Carlos was very friendly and explained the details of servicing our dryer we will definitely request him again!


Quick response and repair




Carlos is so nice. Always throughly explains the problem and repair.


Great service very personable




Carlos was early, did a great job and explained things as he went.


save money with affordable appliance repair




]The initial phone call was quick and easy I got a follow up call within a short time to set up a service call. They came at my convenience, were professional and polite. I like that the service call fee goes toward the repair. They had one part with them and repair that right then, the other part that had to be ordered was installed in less than a week and there was not a second service call for coming back to finish the job. They are now my first call and recommendation for appliance repairs.


Thank you!




Tech was personable, professional and thorough!


Fine, friendly service




Carlos was prompt, courteous, friendly and very helpful. He showed me how to deal with and prevent problems with frost and dirty coils. Will definitely use this company again.


Five stars! All categories.




Very pleased with everything. Professionalism, timeliness of repair, questions answered, and the cost.


Great service! Awesome price!




David at Affordable Appliance has kept my 21 year old subzero frig. running like new. I was told the subzero was at end of life, it wasn’t cold enough. David figured it out quick! The repair was fair. He upgraded the frig. lights to LEDS! What a difference.


smart, knowledgeable, resourceful tech




jproblem well diagnosed and corrected


Great




The best nick was great


Great price and honest advice




Informed us about the appliance worked and function of the replaced part and evaluation of the appliance


Great service. Very courteous.





Great Service and a very reasonable price.




Steve showed up right on time. He found something really unique with the dryer that was causing the problem while he was troubleshooting. He also texted other technicians to see if anyone else had seen that type of problem. He then came up with solution and took care of it. Steve is a real professional. As a matter of fact, everyone beginning with the first phone call, I found to be really easy to work with.


made it quick and easy





Great service




Good


Great service





Great Response and Great Service





Great Service




Spencer did a great job in repairing our washing machine, and we would use them again!


The worker was nice & polite. He did an assessment on my Frig. And was able to give me a knowledgeable idea of what was wrong and what my options we




Good experience


Allgood




Service excellent in every regard. Personnel on-time, knowledgeable, and personable to boot. Thanks.


Very pleased to have the flexibility they provided for us




Accomodating, affordable, convenient and qualified.


Great service very accommodating. Called someone got back right away service was quick and efficient. Chris was very polite and did and excellent job





Reliable and trustworthy company




Jerry, from this company, has come out to service my dishwasher before. He always explains things and does a good job of fixing the problem at a reasonable price. This company is my “go to” company for appliance repair and I have recommended them to others.


Exellant service




Dave was one of the best service people ever.


Great




Nick, thank u 4 the work u did 4 us, it was very professional, n well done. We really enjoy using Affordable Appliance.


Great Service Every Time




We had him out to look at our dyer which was starting to fail. He showed up on time and quickly was able to find the root cause. The repair/maintenance was done quickly and for a great price.


Quick




Fast and efeiciebt


He turned on the ice maker which had sumhow been turned off.





Annual Service for Washer & Dryer




For a few years, I have used Affordable Appliance for routine service and repairs...always request Carlos, who is calm, talented, professional. A couple of suggestions: Please park vehicles on the street parallel to sidewalk to avoid any wheel marks/oil drops on driveway; was surprised that routine cleaning was $70 for washer and $70 for dryer. I had understood that this routine service call was to be $75. There were no repairs, just a half hour of cleaning.


Timely service




Good repair


Great service and prompt.




I felt like Doug was honest and above board. He advised repairs would exceed the cost of replacement. I appreciate that.


Fantastic company




Jerry is the most professional service technician I've ever met. Prompt, courteous, and honest. Would highly recommend recommend Affordable Appliance.


Good service at a reasonable price done in a timely fashion.





professional knowledgeable and fair




Pleased that we were told the price window before accepting the replacement part seems most everything we have had to have repaired recently begins at $225.00 plus so this was in line!


Technician was very knowledgeable, friendly and explained the problems as he fixed them.




excellence experience.


Replacement of ice maker





Personable, quick to get to the job, called ahead within the timeframe that was preset. Great tech!





Professional, quick service, pleasant personality





Wonderful Service





Mike was on time very courteous and knowlegable of the problem with the washing machine.




I will call for Mike to do any other repairs in the future. My one request is that on their bill I would like it itemized. Parts and labor. not just a Total.


Great Service




Fast and amazing service


Excellent Service!




Carlos did an excellent job repairing my refrigerator freezer & explaining to me what was wrong and what he was going to do. Thank You, I would recommend your company to my friends.


Leaking refrigerator




Steve was great! timely, knowledgeable and very helpfhl.


Good prompt service




Good. Would call this company again


Great service





Great Service, friendly, knowledgeable technician




The technician arrived early! He checked everything out and our appliance was fine.


Great service!





G





Loved the prompt service call!




Loved the prompt service!


Great Service!!




Our Refrigerator stopped running. Steve came out and assessed the problem the morning after we called. The next day he returned with the parts and did the repairs. Steve offers great service at reasonable rates. I will definitely refer him to my friends and family.


Great service




Great service, very professional, good communication, honest pricing....


Good service





Jerry was on time and very professional.




The repair was done correctly and the price was the most economical in comparison to other repair businesses. Very pleased and will use this company again.


Fixed dryer





Very satisfied




David was very efficient, effective and personable making his repairs. Good experience!


Prompt, Efficient Service with a Smile




Pleased with the performance and outcome of the repair as well as the associated cost for repair.


Great Service & Price




Very friendly, great with dog, explained what happened and gave advice on ow to prevent future occurrences - highly recommend.


Great service




The service technician was very prompt and professional. The repair cost was very reasonable, would use Affordable Appliance again and recommend them for service to our friends and neighbors.


Good Service




Would refer the service to people who need app'l repair with no problem!


Great service, very knowledgeable, great price and shows up on time.




Fast, fair price, really nice guys to work with. Also very clean work habits.


Fantastic service




Job Well done, very informative washer repaired. Will use this service again.


Great service!





GREAT EXPERIENCE




My first time needing my freezer repaired and I am more than pleased that Carlos and Nick took care of it in no time at all. They were friendly, dressed professionally and told me what the problem was. Never having needed repairs on appliances I will use Affordable Appliance Repair again if a problem occurs and will recommend them to friends. Also, Shawntelle (sp) took my phone call and asked what my problem was and advised who would call me when a technician was available and Don called within minutes to give me a two hour window for service...all on the same day!


Satisfactory service




Spencer was polite, professional and pleasant.


Overall positive experience!




Technician Steve was great! Prompt, courteous, polite and very knowledgeable regarding the stovetop.


Great service





Highly Recommend




Spencer repaired our washing machine in 30 minutes and also gave some helpful hints. All around great service. I highly recommend Spencer and Affordable Appliance Repair.


Carlos




Carlos was great. Knew what he was doing. Will ask for him when we need appliance repair again.


Doug went over and above.





EXCELLENT




knowledgeable, efficient, experienced


very professional




Appointment just 2 hrs. after my call. Prompt - polite - definitely knew what he was doing. Would recommend them to others and use they again myself. Excellent


Great service





Great Service




Polite, prompt, exact.


Great customer sevice




Very responsive and knowledge. Tech was very professional and friendly


GREAT SERVICE, FAIR PRICE, THOROUGH




MY COMPUTER HAS BEEN DOWN . i AM REFERRING TO YOUR SERVICE CALL TO MY HOME ON MAY 18,2018. YOUR SERVICE REP WAS VERY PROFESSIONAL AND THOROUGH AND HE DID AN EXCELLENT JOB. THANK YOU.


Fixed 20-year old GE fridge




High level of company integrity when speaking with Dalton in the office. Great repair results, including a follow up check when things didn't seem to be working after the initial repair. Would recommend their services to others.


Very honest and professional




Repair was difficult because of Samsung product but was repaired because of experience and expertise.


Great service, fixed everything we needed done and followed with a phone call to make sure everything was fine. Would definitely use this company agai





Great service





Great service as always!




Thanks so much for your speedy help. Dave, as always, was terrific.


Great on time service, reasonable price to have work done.




We had this company repair our clothes washer about two years ago with great results. Even though that repair was just short of what we could have bought a new washer for, we wanted to keep our old washer and did not want to break up our matched set of then 6 year old washer and dryer. It was a great decision and we have never regretted it. The most recent repairs were done expertly and on time. Steve was very friendly and explained things as he did the repairs.


Always reliable...great customer service





C




The service by Affordable Appliance was outstanding. David went the extra mile and fixed an esthetic problem with my appliance at no extra charge. Very pleasant and knowledgeable!


Great service.





Quick response, knowledgable, pleasant and neat





Excellent Refrigerator Repair




Steve was on time, courteous and very professional. Our refrigerator was damaged during our move into our new home. Steve found the problem and fixed it with a creative, economical solution. It is working great and we are extremely satisfied!


Great




The repairman was very efficient and polite. I really appreciate the type of service he provided.


Outstanding Service




We had outstanding service from Spencer. He was very professional and knowledgable about the workings of the dryer we had fixed. His price he quoted over the phone was exactly what we paid, no hidden add ons or trip visits. We would definitely call on them again.


Very good




On time, efficient and quality work.


Awesome Service




Appreciated the same day service. Technician was very knowledgeable.


Great service!




Jerry was on time and efficient.


wonderful service




Carlos was extremely courteous, kind,and explained everything to me. He showed me that my garbage disposer was cracked and leaking slowly. I called your company because it froze up after being away since March 23rd. Carlos replaced it with a new unit, and made sure all fittings were secure.


Great service





Dave is excellent




Dave is knowledgeable, efficient, personable, and a pleasure to work with.


Doug was great and solved our problem.




Doug came at the agreed upon time. Solved our problem and installed our new ice maker with suggestions on how to increase the water pressure to the freezer.


Great Service!




Always get service. Reliable


Knowledgeable and Amiable




We were very pleased with David's service. He was efficient and explained everything to us thoroughly, and he was very personable. We were happy.


Very good





Great service




Doug did an excellent job communicating with and fixing my washer. I recommend affordable appliance to all my friends and family.


great service




service guy was fast and good.


Great service




Spencer was knowledgeable, informed me of the issue, the solutions, and the potential cost. Very satisfied with the service, cost, and outcome.


Rene is top notch





Great service




Replaced drain motor/pump on LG washing machine. On time arrival, service was very competitively priced. Happy with repair work.


very good service




service man got to our house when He said He would be there


Timely & Efficient




Great work, great price, excellent guarantee...timely serivce, what more can you ask for?


Great service!




Quick response time and friendly service!


Great customer service




Doug was very punctual on both visits. He let me know what the issue was and the cost up front of what it would be. The parts arrived just as he stated.


Excellent and Fast!




Mike from AAR fixed my refrigerator/freezer yesterday and couldn’t have been more courteous and friendly. Service was prompt, even faster than expected, and he showed and talked to me about the issues. Today it’s running perfectly! Thank you!


Affordable Appl is awesome




Met with pleasant, professional serviceman. He was competent and conscientious. And the fee for services was a nice surprise too.


Great Service! Great Price!




Spencer was called to fix my refrigerator. He was on time and a very nice man. He went right to work and I could tell he knew what he was doing. I asked him a few questions about my fridge and he answered honestly and directly. I was impressed when he asked for a towel because his repair was going to cause some water dripping inside. He also wiped down the walls and bottom of the fridge before putting the shelves back in. He even asked me where I wanted the shelves. The price was very reasonable. Not only will I call this company again when I need them but I will ask for Spencer as well.


Friendly service




Doug was great! He was knowledgeable and friendly and he did good work. I’d recommend him to anyone


Service Call




Person was on time and very quickly able to solve the problem with my dryer. He was professional and explained the problem. Will use AAR AGAIN .


Great Service





Fantastic Information




Spencer arrived within the window he stated and quickly diagnosed the issue. He then provided fantastic information to guide us on a new purchase. Best money spent in a while!


Great Service!




This guy was very knowledgeable and extremely helpful in fixing our issue in a timely manner.


great service and price for the repair of my dryer





Great




Very satisfied great customer service


Good service and fair price




Unfortunately the problem was not resolved with the first visit but will be calling him back, hopefully to solve the problem.


Great service!




David was so quick to know exactly what was wrong with our dryer. He was knowledgeable and even showed me what piece we needed to get and where to get it from. Great service and great team!


good exspirance




fantastic service and a nice young man


Excellent service, on time and nice technition




would recommend to friends


Ice Maker Repair




Doug was awesome! Super polite and friendly. Our kids loved him too! He joked around with them and he explained to our 3 and 5 year old how the ice maker works and everything. They were fascinated. The repair was done very quickly and while I have nothing to compare it too I felt like the price was fair and reasonable. I would definitely recommend this company to a friend. I was very impressed by their down to earth and friendly work model. 5 Stars!


Great Job




Steve did a great job with helping me solve my problem. He was clean, professional and polite. Thanks for the great service!


Great service




Doug was great, Professional, friendly, informative. He is and has been our go-to guy for all appliance services.


great service!!





We got taken!




Our clothes dryer stopped working. The diagnostic review determined the thermal fuse needed to be replaced. We were charged $170.62 (including a 15% discount). when we went on-line we discovered the part cost was $4.99.


Professional excellance





Great technician!





Spencer was great





Quick and efficient and a great price!




Our dishwasher was making a strange noise during certain cycles. Called and scheduled an appt for the next day. Michael showed up on time and quickly found the issue and fixed the dishwasher, even sharing some tips for better performance in the future. This is our second time using Afffordable Applicare Repair and we would highly recommend!


showed up on time and was very knowledgable!





very good





great service




Doug is very knowledgeable and dependable technician.


Excellent work and outstanding repairman





Great Service





JOB WELL DONE, GREAT SERVICE




MIKE DID GREAT JOB, VERY EFFICIENT AN PERSONAL .


Was great service




Like how fast problem was taken care of


Very Satisfied




In a bind with refrigerator at 61deg. Doug arrived and fixed the problem. Not much to add - wife states he was very friendly, fixed the problem, and fridge now working great. Price was reasonable. What more can I ask for? Very satisfied and will definitely recommend Affordable!


Great service




Tech (name forgotten), was prompt, new what he was doing and quickly diagnosed and fixed my problem. He was pleasant and neat.


Great Service, Awesome Price





Fixed it




Knew the problem and got it donr


Came the next morning.




Technician came and fixed the problem quickly.


Awesome service!!




Our experience from start to finish was excellent! Our repair man was awesome.


Refrigerator Repai




The service was excellent. They were on time and very efficient in analyzing the problem and repairing it. Would highly recommend them.


Very satisfied with service





Great Service!





Very knowledgeable




Dave was courteous and experienced


Quick service reasonable prize.




Easy to work with and knows his stuff about appliances. Has a good attitude any is friendly.


Great!





Excellent service




Doug was very efficient, helpful and knew where to look for our problem. He was also very courteous.


Like new washer




Doug diagnosed the problem by use of text and photos. He ordered the repair parts and installed them quickly. He was nice and easy to work with.


Service is very quick





Great Service and went the extra mile to help solve the issue.





Happy & (Now) Loyal Customer




Patience and persistence are the key to success. Doug had to return three times but now my ice maker (and my family) are happily making and getting ice. I appreciate the courtesy and congeniality of this family business who know how to treat people right. Will use them always!


Great service!





Great




Very good service I have had Jerry out here several times now and he does very good work and takes good care of my needs.


Great Service!!





Ice Maker Repair





VeryGOOD





Great & knowledge service




On a scale of 1 to 10 David was 11


Honest, Dependable Service!




We were quite pleased with the service we received! We appreciate that someone answered the call right away and had a service person call us back the same day so we could explain the problems we were having. The next day Chris came out to our home - earlier than expected - and repaired our washer after immediately diagnosing the problem. I appreciate that he took a picture of what was causing the washer to not work so I could see it for myself and send it to my husband. We're very happy with the service fee amount and their honesty about what was wrong with the washer. Thanks!!


Helped me save a lot of money




Affordable Appliance was excellent. First time I had used them. Refrig/freezer condenser died. My extended warranty had expired. David informed me unit has 10 year warranty on the condenser, which saved me $460. Labor was $450 for 1 1/2 hrs of real work; would have been $430 more w/o David's knowledge.


great service great price





Great Service




David knows how to deal with LG customer service (which is tedious at best). He had our frig repaired before LG could have a tech person come to the house.


Spencer was very polite and friendly. Very knowledgeable.





Quick service!





Fantastic Service




I will never go anywhere else! Steve my technician was very professional and quick. He shared all of the repair information with me and got things done and working. I highly recommend Affordable Appliance Repair to anyone that needs repair work done on appliances!!!


Great help for not a bad price!




My repairman was informative, explained everything that was wrong to me well and repaired in a reasonable amount of time


Excellent Customer Service




Doug at AAR is always on time, friendly and fair with his work.


Great service




Jerry was wonderful.


Great, friendly service





Great Service




Knowledgeable techs


Total professional




On time clean and knowledgeable


Comes as soon as he can very appreciate of that




All goes great having him doning our service work


Great Service




David was super will call for him again if I need someone Thank You very much


Great Service




Called to get refrigerater checked out due to blowing hot air and next day had a nice experienced guy come and change the fan. Very happy with the service and price.


VERY KNOWLEDGEABLE




Rene was very descriptive of the problem and work involved.


excellent service!




Carlos is a #1 service teck. he works with your business, not for it.


Ice Maker Repair




David from Affordable Appliance Repair is an excellent technician. He was able to determine what the repair issue was and fixed it.


Great Service




Very helpful and flexible to my work hours. Will use the again!


Great service, awesome price!




Excellent service on my refrigerator/freezer and my dishwasher. Great price!!!


Great and quick service!




Our service tech Carlos, was just the nicest guy and his apprentice likewise. Will definitely keep this number! As far as price, when you need parts that's not really up to the company and our part was quite a bit but they did a great job and it was our choice to fix or not. :)


Highly competent serviceman





Perfect service




Carlos was great. Did everything he said he was going to and within the time frames he said he’d do it. Would absolutely use this company again and Carlos specifically.


Competent & Efficient but Pricey




David arrived on time. He was able to determine the problem without delay and communicate the nature of the problem with me. On his return with the parts, he told me how long it would take and worked efficiently the whole time to install the new parts. I was very pleased with his competence, communication and service.


Great service!





Good service




Steve was great! Informative, friendly, honest, good worker.


On time, clean and efficient





a great service




very satisfied


The best service!




I will call this company for any future repair needs. Great service, affordable and friendly. You know the repairman is a good guy when your scaredy cat little dog takes to him right away.


Repair done, great repair technician




Was very happy with repair work and Carlos was extremely nice and explained exactly what repairs were needed. My kitchen was clean when the repair was complete.


Great service




Have been using this company for 15 years! Always excellent 😃


Fast service




Carlos was very professional. He explained what needed to be done. Fast and friendly.


Super impressed!




Not only was I able to get someone out the same day to take a look at my fridge, they actually called me to come by early! Tech was really nice & personable. Answered all of my questions & was super honest. He didn’t try to sell me a bunch of repairs, but rather told me the estimated cost so we could decide if we wanted to repair or replace. The service fee was also very reasonable. Will definitely use you again!


Wonderful, prompt service




So impressed with your repair service and gladly recommend your company, especially Michael. He is very efficient and courteous. Fixed my washer quickly and cleaned up after repairs were completed. All in less than a half hour. Thank you. We will call with any future repairs.


Great service and friendly technician





Very good service. Grateful for honest nd straight forward dignosis.




Carlos called to tell me when he would be here. He was very personable and professional. Showing the rate schedule I did not feel like I was being upcharged. He explained was wrong as probably why.


Great service. On time, knowledgeable serviceman.





Great Service




Fast and good


Great service!





Great people, great service!





Fast and Friendly




Steve went above and beyond for me! I will be using this company for all future appliance repair needs! Highly recommend.


Spencer was very nice and let us know all our options




Very happy with the service he was right on time.


Great service, as always




These guys are great. Professional, competent, transparent about price. I’ve used them several times now and am always happy.


Customer for life!




My experience with Affordable appliance repair was amazing...starting with getting the same day appointment to the repair to the pricing....I couldn’t be happier. I highly recommend this company for all your repair needs. Celyn


Great services! Right on time!




Very professional tech!


Ice Machine





Response from Affordable Appliance Repair:

We were in the Ocotillo community of Chandler AZ working on a GE ice maker that was not working. WE found that the ice maker control failed and once we repaired it it was working fine.


great service




we will only have carlos


Response from Affordable Appliance Repair:

We were in the city of Sun City West working on a GE refrigerator that was not working. We found the main control board had failed and after replacing it operation was normal.


GREAT SERVICE




DAVID WAS AND OUT STANDING SERVICE PERSON NEW WHAT THE PROBLEM WAS AND TOOK CARE OF IT RIGHT AWAY.


Great service




We received excellent customer service from David. He was able to come out the same day, diagnosed what was wrong with our refrigerator and repaired it the next morning. We will definitely use this company again for any future needs.


It was great service and the service man was intelligent and engaging If I need service in the future I will be a repeat customer Thanks





Wow!




Great response time. I sent in a request for service/quote Via internet and immediately received a call back. AAR had them technician contact me within 10 minutes who scheduled service the same morning. Spencer, the tech was courteous and very efficient. He was in and out in about 40-45 minutes. Pricing was very reasonable. Adding AAR to my contact list


Microwave issue




A +


Terrific service!




Spencer was punctual and very responsive. Highly recommend and will use again in the future


Great, Friendly Service!




Great service


fantastic




Spencer was quick, polite and professional. And he called to say he would be early for the appointment! Fantastic service.


Great reliable service




Spencer came out on two separate occasions to address two concerns regarding the washer and dryer. He was curteous and informative of the issues and provided great service. Highly recommend


Really professional




Both men were knowledgeable and had my oven problem solved quickly. They were very polite and friendly too.


Both Carlos and Evan arrived when they said they would, both extremely courteous and went about fixing the problem. I would highly recommend both of




I will continue to use this company and spread the word to my neighbors if they are in need of such services.


Amazing results every time!




I know exactly who to call with any issues with my appliances - Steve knows his stuff!


Outstanding technician




Just like they promised, they came out and diagnosed our broken appliance and were very honest and kind.


Service call for Refrigerator




Spencer showed up on time and quickly diagnosed the problem. Great experience.


Great job





great service





Took care of refrigerator problem quickly, efficiently, and affordably




Thank you Spencer for diagnosing our refrigerator problem, ordering parts, and repairing in clean, efficient manner. Great service thanks!


Great service guy!




David was terrific! He diagnosed the most reasonable solution for my sub zero refrigerator, instead of trying to sell me a new one. Then he fixed my dryer… Even got on the roof and cleaned out the exhaust pipe. Above and beyond the call of duty! Very professional very personable


Excellent service




Carlos and Ever were very professional and prompt, they knew exactly what they were doing and I would definitely recommend them to anyone.


Great service




he did his job in a few minutes and was very friendly


Great service! Prompt, knowledgeable and friendly.




Will definitely recommend


Great service!!




Was fast, easy and informative! Glad that we were able to get the dryer working again! Cleaned out the vent hose, shortened the vent hose so it wouldn’t get clogged again!


Fast Service, Friendly, Fixed on the spot




Our washer stopped draining and after researching, the problem was not fixable on our own. Called up AAP and they were able to have someone come out within an hour! The problem was diagnosed and fixed very quickly. The technician already had the pump with him, just in case it needed to be replaced (which it did). Very awesome experience, highly recommended!


Vent cleaning





Fridge Repair





Response from Affordable Appliance Repair:

Brian, Thank you for keeping me in the loop of how our technicians are doing. It really helps us continue to provide good service.


Refrigerator Repaired




Thanks to Affordable Appliance Repair I didn’t lose any food. I would HIGHLY recommend them!


Carlos V.

Carlos V.

CONCERN: Customer reports ice maker is not making ice. DIAGNOSTIC AND CAUSE: Inspected water supply lines for leaks, no leaks from supply lines at the time of inspection. Inspected freezer for proper temperature output, temperature output in freezer normal at the time of inspection. Inspected for proper voltage to the ice maker, voltage to ice maker is normal at the time of inspection.Found voltage to the Ice maker normal however ice maker will not call for water from the refrigerator water valve. Found the ice maker failed. CORRECTION: Replaced ice maker and tested. Operation now normal CONCERN: Customer reports refrigerator is leaking water onto floor. CAUSE: Technician inspected water supply line from wall to refrigerator water valve. No leaks at supply hose. Inspected water valve for leaks, no leaks at water valve, inspected refrigerator micro tubing, found micro tubing failure. CORRECTION: Replaced and repaired refrigerator micro tubing and check for further leaks. NO LEAKS UPON

Near W Daley Ln, Peoria, AZ 85383
Nick H.

Nick H.

CONCERN: Customer reports refrigerator is leaking water onto floor. CAUSE: Technician inspected water supply line from wall to refrigerator water valve. No leaks at supply hose. Inspected water valve for leaks, no leaks at water valve, inspected refrigerator micro tubing, found micro tubing failure. CORRECTION: Replaced and repaired refrigerator micro tubing and check for further leaks. NO LEAKS UPON COMPLETION.

Near E Fairfax Dr, Fountain Hills, AZ 85268
Carlos V.

Carlos V.

CONCERN: Customer reports dishwasher is not working properly. DIAGNOSTIC AND CAUSE: Tested the dishwasher for proper voltage to the dishwasher terminal junction box. Voltage to junction box is normal. Tested voltage from the junction box to the main control board, voltage test normal. Tested voltage from the dishwasher main control board out to water valve and dishwasher float. Found no power going through the dishwasher main control board. CORRECTION: Push all plugs to control board and tested, operation now normal.

Near N Star Ridge Dr, Sun City West, AZ 85375
Steve R.

Steve R.

CONCERN: Customer reports refrigerator is not getting cold on refrigerator side. DIAGNOSTIC AND CAUSE: Inspected compressor operation, evaporator fan and condenser fan operation, all normal. Found frost build up on evaporator coils. Tested defrost heater for continuity, Found defrost heater and limiter shorted. CORRECTION: Replaced defrost heater and limiter. Tested operation, all normal upon completion. CONCERN: Customer reports refrigerator section is not getting cold but freezer is still working properly. CAUSE: Found back panel and evaporator coils covered in frost. Tested the refrigerator defrost bi-metal thermostat for continuity, refrigerator defrost bi-metal continuity failed test. Refrigerator defrost bi-metal has electrical short. CORRECTION: Defrosted refrigerator evaporator coils and replaced defrost bi-metal thermostat. Operation now normal.

Near W Laredo St, Chandler, AZ 85226
Christopher M.

Christopher M.

CONCERN: Customer reports oven is not heating DIAGNOSTIC AND CAUSE: Tested for proper voltage from wall outlet to terminal block Voltage good. Tested voltage from terminal block to control, voltage good. Tested voltage from control to ignitor, voltage good. Found oven ignitor has electrical short. CORRECTION: Replaced ignitor and tested, operation now normal.

Near W Lucia Dr, Phoenix, AZ 85085
Donald D.

Donald D.

CONCERN: Customer reports refrigerator is leaking water onto floor. CAUSE: Technician inspected water supply line from wall to refrigerator water valve. No leaks at supply hose. Inspected water valve for leaks, no leaks at water valve, inspected refrigerator micro tubing, found micro tubing failure. CORRECTION: Replaced and repaired refrigerator micro tubing and check for further leaks. NO LEAKS UPON COMPLETION.

Near S 94th St, Chandler, AZ 85224
Rene  G.

Rene G.

CONCERN: Customer reports refrigerator is not as cold as it should be. DIAGNOSTIC AND CAUSE: Inspected wall outlet for proper voltage output, voltage output normal at the time of inspection. Inspected for voltage input at the compressor, compressor voltage input normal at the time of inspection. NOTE: Compressor was running and cooling unit down. Inspected voltage input at the condenser fan motor, input voltage was normal at the time of inspection. Found condenser fan motor Locked up and not running. CORRECTION: Replaced condenser fan motor and tested. Operation now normal.

Near S Halfmoon Dr, Phoenix, AZ 85044
Nick H.

Nick H.

CONCERN: Washer is leaking water DIAGNOSTIC AND CAUSE: Inspected washer and Found washer drain pump failure. CORRECTION: Replaced washer drian pump, two locking clips and tested. Operation now normal.

Near W Park Ave, Chandler, AZ 85226
David R.

David R.

CONCERN: Customer states washer is not working properly. DIAGNOSTIC AND CAUSE: Inspected wall receptacle for proper outlet voltage to washer, wall receptacle voltage is normal at the time of inspection. Inspected washer controls for proper input voltage, voltage normal at time of inspection. Inspected washer interlock continuity, found washer interlock switch failed. CORRECTION: Replaced washer interlock switch and tested on all cycles, operation now normal.

Near E Gold Dust Ave, Paradise Valley, AZ 85253
David R.

David R.

CONCERN: Customer reports microwave is not heating CAUSE: Magnetron and diode failure. CORRECTION: Replaced magnetron and diode. Operation now normal.

Near W Perdido Way, Phoenix, AZ 85086
Carlos V.

Carlos V.

CONCERN: Customer reports that the Refrigerator is not getting cold in either compartment. CAUSE: Inspected wall voltage for proper output, voltage output is normal. Inspected compressor for proper voltage, voltage to compressor is normal. Inspected compressor starter for proper continuity, no continuity at the compressor starter. Tested compressor windings for electrical shorts, no shorts at compressor windings. CORRECTION: Replaced compressor starter and tested. Operation now normal.

Near N 63rd Dr, Phoenix, AZ 85083
Carlos V.

Carlos V.

CONCERN: Customer reports ice maker is not making ice. DIAGNOSTIC AND CAUSE: Inspected water supply lines for leaks, no leaks from supply lines at the time of inspection. Inspected freezer for proper temperature output, temperature output in freezer normal at the time of inspection. Inspected for proper voltage to the ice maker, voltage to ice maker is normal at the time of inspection.Found voltage to the Ice maker normal however ice maker will not call for water from the refrigerator water valve. Found the ice maker failed. CORRECTION: Replaced ice maker and tested. Operation now normal

Near W Nicolet Ave, Phoenix, AZ 85051
Donald D.

Donald D.

CONCERN: Customer reports washer is leaking out of the front. CAUSE: Washer door seal came undone. CORRECTION: Reinstalled door gasket and tested. Operation now normal

Near N Ironwood Dr, Apache Junction, AZ 85120
Steve R.

Steve R.

CONCERN: Customer reports dishwasher is not draining. CAUSE: Garbage disposal plug not removed. CORRECTION: Tested dishwasher pump for proper voltage and inspected for restrictions. Found restriction at garbage disposal plug, removed plug and tested. Operation now normal.

Near W Goldmine Mountain Dr, Queen Creek, AZ 85142
Doug D.

Doug D.

CONCERN: Customer states washer is not working properly. DIAGNOSTIC AND CAUSE: Inspected wall receptacle for proper outlet voltage to washer, wall receptacle voltage is normal at the time of inspection. Inspected washer controls for proper input voltage, voltage normal at time of inspection. Inspected washer interlock continuity, found washer interlock switch failed. CORRECTION: Replaced washer interlock switch and tested on all cycles, operation now normal. No leaks.

Near E Exmoor Dr, Mesa, AZ 85208
Rene  G.

Rene G.

CONCERN: Customer reports refrigerator is not working properly. DIAGNOSTIC AND CAUSE: Inspected refrigerator for proper voltage supply, voltage is normal at the time of inspection. Inspected for proper voltage from terminal block to control, voltage is normal at the time of inspection. Inspected voltage from control to DC inverter, found voltage supply to the inverter normal however no voltage coming out of the inverter to the compressor. Found compressor inverter control board failed. CORRECTION: Replaced compressor inverter control board and tested. Operation now normal.

Near E Hedgehog Pl, Scottsdale, AZ 85266
Spencer B.

Spencer B.

CONCERN: Customer reports dishwasher is not draining. CAUSE: Found debris stuck in drain pump and drain hose impeller restricting operation. CORRECTION: Removed drain pump and cleared debri out of drain hose. Tested unit operation is now normal.

Near E Indigo Brush Rd, Phoenix, AZ 85048
Rene  G.

Rene G.

CONCERN: Customer reports refrigerator is not working properly. DIAGNOSTIC AND CAUSE: Inspected refrigerator for proper voltage supply, voltage is normal at the time of inspection. Inspected for proper voltage from terminal block to control, voltage is normal at the time of inspection. Inspected voltage from control to DC inverter, found voltage supply to the inverter normal however no voltage coming out of the inverter to the compressor. Found compressor inverter control board failed. CORRECTION: Replaced compressor inverter control board and tested. Operation now normal.

Near E Raintree Dr, Scottsdale, AZ 85255
David R.

David R.

CONCERN: Customer reports refrigerator is not getting cold. CAUSE: Found compressor failed. CORRECTION: Replaced compressor (warranty supplied) and receiver dryer, evacuated system and recharged with freon. Operation now normal.

Near E Pivitol Ave, Mesa, AZ 85212
Spencer B.

Spencer B.

CONCERN: Customer reports ice maker is not making ice. DIAGNOSTIC AND CAUSE: Inspected water supply lines for leaks, no leaks from supply lines at the time of inspection. Inspected freezer for proper temperature output, temperature output in freezer normal at the time of inspection. Inspected for proper voltage to the ice maker, voltage to ice maker is normal at the time of inspection.Found voltage to the Ice maker normal however ice maker will not call for water from the refrigerator water valve. Found the ice maker failed. CORRECTION: Replaced ice maker and tested. Operation now normal CONCERN Customer reports refrigerator leaking CAUSE: Found rusted out evap drip pan in red. CORRECTION: replaced and tested. Operation now normal.

Near E Hercules Dr, Sun Lakes, AZ 85248
Rene  G.

Rene G.

CONCERN: Customer reports refrigerator is leaking water. DIAGNOSTIC AND CAUSE: Inspected water supply line for leaks, no leaks at the refrigerator water supply line. Inspected internal water refrigerator water lines for leaks, internal refrigerator water line are normal at the time of inspection. Inspected refrigerator defrost drain line for water leaks, found the source of the leak coming from the refrigerator defrost drain. Removed freezer panel to inspect for clogged drain line. Found the defrost drain restricted with ice and debris. CORRECTION: Cleared the refrigerator defrost drain of ice and debris, operation now normal. Not responsible for any future flooding or damages

Near E Cll Redonda, Scottsdale, AZ 85251
Spencer B.

Spencer B.

CONCERN: Customer reports microwave is not heating CAUSE: Magnetron failure. CORRECTION: Replaced magnetron. Operation now normal.

Near E Balsam Dr, Chandler, AZ 85286
Spencer B.

Spencer B.

CONCERN: Customer reports ice maker is not making ice. DIAGNOSTIC AND CAUSE: Inspected water supply lines for leaks, no leaks from supply lines at the time of inspection. Inspected freezer for proper temperature output, temperature output in freezer normal at the time of inspection. Inspected for proper voltage to the ice maker, voltage to ice maker is normal at the time of inspection.Found voltage to the Ice maker normal however ice maker will not call for water from the refrigerator water valve. Found the ice maker failed. CORRECTION: Replaced ice maker and tested. Operation now normal

Near S Cardinal St, Gilbert, AZ 85296
Christopher M.

Christopher M.

CONCERN: Customer reports dishwasher is not draining properly. DIAGNOSTIC AND CAUSE: Inspected wall outlet for proper voltage to dishwasher, voltage normal at the time of inspection. Inspected voltage to main control input, dishwasher main control input voltage normal at the time of inspection. Inspected main control output voltage to the dishwasher drain pump, main control output voltage, normal at the time of inspection. Inspected voltage to drain pump and found proper operating voltage to Dishwasher drain pump, dishwasher drain pump impeller still not working. Dishwasher drain pump failed. CORRECTION: Replaced dishwasher drain pump and tested, operation now normal.

Near N 12th Pl, Phoenix, AZ 85020
Carlos V.

Carlos V.

CONCERN: Customer reports ice maker is not making ice. DIAGNOSTIC AND CAUSE: Inspected water supply lines for leaks, no leaks from supply lines at the time of inspection. Inspected freezer for proper temperature output, temperature output in freezer normal at the time of inspection. Inspected for proper voltage to the ice maker, voltage to ice maker is normal at the time of inspection.Found voltage to the Ice maker normal however ice maker will not call for water from the refrigerator water valve. Found the ice maker failed. CORRECTION: Replaced ice maker and tested. Operation now normal

Near W Moonlight Path, Buckeye, AZ 85326
Steve R.

Steve R.

CONCERN: Customer reports cooktop burners are not working properly CAUSE: Found cooktop valves failed. CORRECTION: Replaced 2 valves (LF/LR and tested, operation now normal.

Near E Weather Vane Rd, Gilbert, AZ 85296
Doug D.

Doug D.

CONCERN Customer reports refrigerator has water leak. CAUSE: Found micro tubing cracked. CORRECTION: Installed new line with 45 degree connector, and tested. Operation now normal. No leaks.

Near S Brandywood Cir, Mesa, AZ 85209
Rene  G.

Rene G.

CONCERN: Dryer is making a loud noise when tumbling. DIAGNOSTIC AND CAUSE: Inspected dryer barrel operation, operation normal. Inspected blower wheel for restrictions, no restrictions in or around blower wheel. Found dryer drum support rollers failed. CORRECTION: Replaced rollers, belt, and idler pulley. Operation now normal

Near E Hearn Rd, Scottsdale, AZ 85254
Christopher M.

Christopher M.

CONCERN: Customer reports ice maker is not making ice. DIAGNOSTIC AND CAUSE: Inspected water supply lines for leaks, no leaks from supply lines at the time of inspection. Inspected freezer for proper temperature output, temperature output in freezer normal at the time of inspection. Inspected for proper voltage to the ice maker, voltage to ice maker is normal at the time of inspection.Found voltage to the Ice maker normal however ice maker will not call for water from the refrigerator water valve. Found the ice maker failed. CORRECTION: Replaced ice maker and tested. Operation now normal

Near W Wagoner Rd, Glendale, AZ 85308
Christopher M.

Christopher M.

CONCERN: Customer reports refrigerator is leaking water. DIAGNOSTIC AND CAUSE: Inspected water supply line for leaks, no leaks at the refrigerator water supply line. Inspected internal water refrigerator water lines for leaks, internal refrigerator water line are normal at the time of inspection. Inspected refrigerator defrost drain line for water leaks, found the source of the leak coming from the refrigerator defrost drain. Removed freezer panel to inspect for clogged drain line. Found the defrost drain restricted with ice and debris. CORRECTION: Cleared the refrigerator defrost drain of ice and debris, operation now normal.

Near N 60th Ln, Glendale, AZ 85304
David R.

David R.

CONCERN: Customer reports Refrigerator is not dispensing water or ice properly, also the ice will clump in bucket. DIAGNOSTIC AND CAUSE: ADC main control board failing, anger motor burrowed in ice, and anger shaft stripped. CORRECTION: Replaced ADC main control board, anger motor and shaft, and tested. Operation now normal.

Near S San Sebastian Pl, Chandler, AZ 85249
Nick H.

Nick H.

CONCERN: Customer reports dishwasher door malfunctioning. DIAGNOSTIC AND CAUSE: Inspected door for visible damage, door is good condition at the time of inspection. Inspected door hinges for damage, no visible damage at the time of inspection. Inspected door springs and links, found dishwasher door hinge links failed. CORRECTION: Replaced link kit and tested. Operation now normal.

Near E Blue Sky Dr, Cave Creek, AZ 85331
Nick H.

Nick H.

CONCERN: Customer reports refrigerator seems to run all the time. CAUSE: Found condenser coils clogged with debris. CORRECTION: Clean condenser coils and tested, operation now normal.

Near E Muriel Dr, Scottsdale, AZ 85254
Steve R.

Steve R.

CONCERN: Customer reports washer water inlet is not working properly. CAUSE: Found washer water valve failed. CORRECTION: Replaced washer water valve and tested. Operation now normal.

Near S Buckskin Way, Chandler, AZ 85249
Rene  G.

Rene G.

CAUSE: Interlock switch failed. CORRECTION: Replaced interlock switch and tested. Operation now normal. Not responsible for any future flooding or damages

Near W Libby St, Phoenix, AZ 85023
David R.

David R.

CONCERN: Customer reports refrigerator is leaking water. DIAGNOSTIC AND CAUSE: Inspected water supply line for leaks, no leaks at the refrigerator water supply line. Inspected internal water refrigerator water lines for leaks, internal refrigerator water line are normal at the time of inspection. Inspected refrigerator defrost drain line for water leaks, found the source of the leak coming from the refrigerator defrost drain. Removed freezer panel to inspect for clogged drain line. Found the defrost drain restricted with ice and debris. CORRECTION: Cleared the refrigerator defrost drain of ice and debris, operation now normal.

Near E Balancing Rock Rd, Scottsdale, AZ 85262
Carlos V.

Carlos V.

CONCERN: Customer reports dryer is heating CAUSE: Found dryer high limit tst open CORRECTION: reset high limit. Unit heating fine. CONCERN: Customer reports dishwasher is not drain. CAUSE: Found dishwasher garbage disposal plug failed. CORRECTION: Removed garbage disposal plug.

Near E Thunderbird Rd, Phoenix, AZ 85022
Carlos V.

Carlos V.

CONCERN: Refrigerator section is not getting cold. DIAGNOSTIC AND CAUSE: Inspected voltage from terminal block to compressor, voltage normal at the time of inspection. Tested compressor operation, compressor operation normal at the time of inspection. Inspected voltage to evaporator fan motor, voltage normal at the time of inspection. Found evaporator fan motor failed. CORRECTION: Replaced refrigerator evaporator fan motor and tested. Operation now normal. CONCERN Customer reports refrigerator broken door handle CAUSE: Found Broken door handle bad CORRECTION: install door handle and tested. Operation now normal.

Near N 51st Ave, Glendale, AZ 85301
Donald D.

Donald D.

CONCERN: Refrigerator section is not getting cold. DIAGNOSTIC AND CAUSE: Inspected voltage from terminal block to compressor, voltage normal at the time of inspection. Tested compressor operation, compressor operation normal at the time of inspection. Inspected voltage to evaporator fan motor, voltage normal at the time of inspection. Found evaporator fan motor failed. CORRECTION: Replaced refrigerator evaporator fan motor and tested. Operation now normal. CONCERN: Customer reports that the food in the refrigerator section is not working properly. DIAGNOSTIC AND CAUSE: Inspected evaporator fan motor operation, evaporator fan operation is normal at this time. Inspect air return for restrictions, no restrictions at this time. Inspected voltage to the damper door assembly, found refrigerator damper assembly failed. CORRECTION: Replaced refrigerator damper assembly and tested. Operation now normal.

Near S Key Biscayne Dr, Gilbert, AZ 85298
Donald D.

Donald D.

CONCERN: Customer reports right front cooktop burner is not igniting properly CAUSE: Found gas ports clogged. CORRECTION: Cleaned ports and tested, operation now normal.

Near N 45th St, Phoenix, AZ 85032
Donald D.

Donald D.

CONCERN: Customer reports dishwasher door is not working properly. CAUSE: Found dishwasher door latch failed. CORRECTION: Replaced dishwasher door latch and tested, operation now normal.

Near N 72nd Ave, Peoria, AZ 85383
Doug D.

Doug D.

Refrigerator

Near S Brandywood, Mesa, AZ 85209
Doug D.

Doug D.

CONCERN: Customer reports dishwasher door opens hard. CAUSE: Found dishwasher door latch failed. CORRECTION: Replaced door latch, and tested. Operation now normal.

Near E Baseline Rd, Mesa, AZ 85209
David R.

David R.

CONCERN: Customer reports refrigerator is not getting cold. CAUSE: Found compressor failed. CORRECTION: Replaced compressor (warranty supplied) and receiver dryer, evacuated system and recharged with freon. Operation now normal.

Near E Russet Rd, Queen Creek, AZ 85142
Spencer B.

Spencer B.

CONCERN: Customer reports Refrigerator is not cooling properly. DIAGNOSTIC AND CAUSE: Test compressor operation to see if the compressor was running. Compressor was not running. Tested for voltage from adaptive defrost control board to compressor. No voltage from the main control board to the compressor. Cause of failure found ADC main control board shorted at the output line voltage to the compressor. CORRECTION: Replaced ADC main control board and tested. Operation now normal.

Near E Walnut Rd, Gilbert, AZ 85298
David R.

David R.

CONCERN: Customer reports refrigerator is not getting cold. CAUSE: Found compressor failed. CORRECTION: Replaced compressor (warranty supplied) and receiver dryer, evacuated system and recharged with freon. Operation now normal.

Near S Ramona St, Gilbert, AZ 85297
Spencer B.

Spencer B.

CONCERN: Customer reports ice maker is not making ice. DIAGNOSTIC AND CAUSE: Inspected water supply lines for leaks, no leaks from supply lines at the time of inspection. Inspected freezer for proper temperature output, temperature output in freezer normal at the time of inspection. Inspected for proper voltage to the ice maker, voltage to ice maker is normal at the time of inspection.Found voltage to the Ice maker normal however ice maker will not call for water from the refrigerator water valve. Found the ice maker failed. CORRECTION: Replaced ice maker and tested. Operation now normal

Near E Janet Way, Gilbert, AZ 85297
Spencer B.

Spencer B.

CONCERN: Refrigerator section is not getting cold. DIAGNOSTIC AND CAUSE: Inspected voltage from terminal block to compressor, voltage normal at the time of inspection. Tested compressor operation, compressor operation normal at the time of inspection. Inspected voltage to evaporator fan motor, voltage normal at the time of inspection. Found evaporator fan motor failed. CORRECTION: Replaced refrigerator evaporator fan motor and tested. Operation now normal.

Near S Sapphire Way, Chandler, AZ 85249
Christopher M.

Christopher M.

CONCERN: Customer reports ice maker is not making ice. DIAGNOSTIC AND CAUSE: Inspected water supply lines for leaks, no leaks from supply lines at the time of inspection. Inspected freezer for proper temperature output, temperature output in freezer normal at the time of inspection. Inspected for proper voltage to the ice maker, voltage to ice maker is normal at the time of inspection.Found voltage to the Ice maker normal however ice maker will not call for water from the refrigerator water valve. Found the ice maker failed. CORRECTION: Replaced ice maker and tested. Operation now normal

Near W Horsetail Trail, Phoenix, AZ 85085
Carlos V.

Carlos V.

CONCERN: Refrigerator section is not getting cold. DIAGNOSTIC AND CAUSE: Inspected voltage from terminal block to compressor, voltage normal at the time of inspection. Tested compressor operation, compressor operation normal at the time of inspection. Inspected voltage to evaporator fan motor, voltage normal at the time of inspection. Found evaporator fan motor failed. CORRECTION: Replaced refrigerator evaporator fan motor and tested. Operation now normal.

Near E Avalon Dr, Phoenix, AZ 85016
Rene  G.

Rene G.

CONCERN: Customer reports refrigerator is leaking water onto floor. DIAGNOSTIC AND CAUSE: Inspected water supply line to refrigerator for leaks, no leaks found at this time. Inspected water valve for leaks, found water valve failure. CORRECTION: Replaced water valve and tested. Operation now normal. CONCERN: Customer reports dryer is not heating. DIAGNOSTIC AND CAUSE: Inspected dryer for proper voltage from the wall to the cord terminal block, voltage normal. Inspected voltage from terminal block to dryer control assembly, voltage normal. Inspected continuity on all thermal safety thermostats, all thermal safeties are normal. Inspected continuity at heater element, found dryer heating element failed. CORRECTION: Replaced dryer heating element and tested. Operation now normal. CONCERN: Dryer takes too long to dry clothes, dryer does get hot though. DIAGNOSTIC AND CAUSE: Tested dryer for proper heater element operation. Heater operation is normal. Inspected heater thermostat operat

Near E Hale St, Mesa, AZ 85213
David R.

David R.

CONCERN: Customer reports refrigerator is not cooling properly. CAUSE: Found refrigeration system low on freon. CORRECTION: Replaced high side schrader valve, recharged system and tested. Operation now normal. Note: NO GUARANTEE ON RECHARGING SYSTEM. Since a refrigerator that is low on freon has a known leak we cannot guarantee performance of the unit after freon has been refilled. When a welded unit is low on freon it has leaked out, however we cannot determine the rate at which a leak is. Customer has acknowledged that this is a temporary fix only and is not to be considered a long lasting repair.

Near E Bruce Ave, Gilbert, AZ 85234
Spencer B.

Spencer B.

CONCERN: Customer reports ice maker is not making ice. DIAGNOSTIC AND CAUSE: Inspected water supply lines for leaks, no leaks from supply lines at the time of inspection. Inspected freezer for proper temperature output, temperature output in freezer normal at the time of inspection. Inspected for proper voltage to the ice maker, voltage to ice maker is normal at the time of inspection.Found voltage to the Ice maker normal however ice maker will not call for water from the refrigerator water valve. Found the ice maker failed. CORRECTION: Replaced ice maker and tested. Operation now normal CONCERN: Customer reports refrigerator seems to run all the time. CAUSE: Found condenser coils clogged with debris. CORRECTION: Clean condenser coils and tested, operation now normal.

Near E Chandler Heights Rd, Chandler, AZ 85249
Steve R.

Steve R.

CONCERN: Washer is not draining or spinning DIAGNOSTIC AND CAUSE: Inspected washer for proper output voltage from washer control to the washer motor, voltage output is normal at the time of testing. Inspected washer pump, Found washer pump failure. CORRECTION: Replaced washer pump and tested. Operation now normal. Maytag dryer front cabinet support had come loose, and door was loose, no parts needed just tighten up the existing hardware. Normal function.

Near N Los Altos Dr, Chandler, AZ 85224
Carlos V.

Carlos V.

CONCERN: Customer reports water leaking into the refrigerator section of the refrigerator. CAUSE: Found defrost drain clogged with debris. CORRECTION: Removed debris and installed defrost drain heater. Tested operation, all normal upon completion

Near E Nicolet Ave, Phoenix, AZ 85020
Christopher M.

Christopher M.

CONCERN: Customer reports dishwasher is showing OE error code. CORRECTION: Cleaned hoses and case break. Operation now normal.

Near N 68th Ave, Peoria, AZ 85383
Steve R.

Steve R.

CONCERN: Washer is not draining or spinning DIAGNOSTIC AND CAUSE: Inspected washer for proper output voltage from washer control to the washer motor, voltage output is normal at the time of testing. Inspected washer pump, Found washer pump failure. CORRECTION: Replaced washer pump and tested. Operation now normal.

Near W Busa Dr, Queen Creek, AZ 85143
Steve R.

Steve R.

CONCERN: Customer reports washer is not working properly. CAUSE: Found washer suspension rods have failed. CORRECTION: Replaced washer suspension rods and tested. Operation now normal.

Near S Nevada St, Chandler, AZ 85249
Doug D.

Doug D.

CONCERN: Customer reports ice maker is not making ice. DIAGNOSTIC AND CAUSE: Inspected water supply lines for leaks, no leaks from supply lines at the time of inspection. Inspected freezer for proper temperature output, temperature output in freezer normal at the time of inspection. Inspected for proper voltage to the ice maker, voltage to ice maker is normal at the time of inspection.Found voltage to the Ice maker normal however ice maker will not call for water from the refrigerator water valve. Found the ice maker failed. CORRECTION: Replaced ice maker and tested. Operation now normal. No Leaks. CONCERN: Customer reports refrigerator seems to run all the time. CAUSE: Found condenser coils clogged with debris. CORRECTION: Clean condenser coils and tested, operation now normal. Tightened a loose handle as well.

Near E Baseline Ave, Apache Junction, AZ 85119
Christopher M.

Christopher M.

CONCERN: Customer reports dryer is not working. CAUSE: Found dryer had debris stuck in blower housing. CORRECTION: Removed debris from blower housing and tested, operation now normal.

Near W Villa Maria Dr, Glendale, AZ 85308
Nick H.

Nick H.

CONCERN: Customer reports dryer is not heating. CAUSE: Inspected dryer wall receptacle for proper voltage to the dryer, voltage to the dryer is normal at the time of inspection. Inspected dryer terminal block and cord for visible shorts, no shorts found at terminal block or cord at the time of inspection. Inspected dryer heater continuity on the heater element, heating element tested good at the time of inspection, Tested thermal safety for continuity, no continuity present, Found dryer thermal safety shorted out. CORRECTION: Replaced dryer thermal safety and tested. Operation now normal. CONCERN: Dryer is making a loud noise when tumbling. DIAGNOSTIC AND CAUSE: Inspected dryer barrel operation, operation normal. Inspected blower wheel for restrictions, no restrictions in or around blower wheel. Found dryer drum support rollers failed. CORRECTION: Replaced rollers, belt, and idler pulley. Operation now normal

Near E Palm Ln, Phoenix, AZ 85006
Rene  G.

Rene G.

CONCERN: Customer reports refrigerator is not working properly. DIAGNOSTIC AND CAUSE: Inspected refrigerator for proper voltage supply, voltage is normal at the time of inspection. Inspected for proper voltage from terminal block to control, voltage is normal at the time of inspection. Inspected voltage from control to DC inverter, found voltage supply to the inverter normal however no voltage coming out of the inverter to the compressor. Found compressor inverter control board failed. CORRECTION: Replaced compressor inverter control board and tested. Operation now normal.

Near N Lazona Dr, Mesa, AZ 85203
Rene  G.

Rene G.

CONCERN: Customer reports ice maker is not making ice. DIAGNOSTIC AND CAUSE: Inspected water supply lines for leaks, no leaks from supply lines at the time of inspection. Inspected freezer for proper temperature output, temperature output in freezer normal at the time of inspection. Inspected for proper voltage to the ice maker, voltage to ice maker is normal at the time of inspection.Found voltage to the Ice maker normal however ice maker will not call for water from the refrigerator water valve. Found the ice maker failed. CORRECTION: Replaced ice maker and tested. Operation now normal CONCERN: Customer reports ice is coming out dirty. CAUSE: Found ice bucket full of rust. CORRECTION: Replaced ice bucket and tested. Operation now normal.

Near E Broadway Rd, Mesa, AZ 85208
David R.

David R.

CONCERN: Customer reports dryer is giving E64 code. DIAGNOSTIC AND CAUSE: Inspected dryer for proper voltage from the wall to the cord terminal block, voltage normal. Inspected voltage from terminal block to dryer control assembly, voltage normal. Inspected continuity on all thermal safety thermostats, all thermal safeties are normal. Inspected continuity at heater element, found dryer heating element failed. CORRECTION: Replaced dryer heating element and tested. Operation now normal.

Near N 95th Way, Scottsdale, AZ 85260
Spencer B.

Spencer B.

CONCERN: Customer reports ice maker is not making ice. DIAGNOSTIC AND CAUSE: Inspected water supply lines for leaks, no leaks from supply lines at the time of inspection. Inspected freezer for proper temperature output, temperature output in freezer normal at the time of inspection. Inspected for proper voltage to the ice maker, voltage to ice maker is normal at the time of inspection.Found voltage to the Ice maker normal however ice maker will not call for water from the refrigerator water valve. Found the ice maker failed. CORRECTION: Replaced ice maker and tested. Operation now normal CONCERN: Freezer section is not getting really loud! DIAGNOSTIC AND CAUSE: Found evaporator fan motor failed. CORRECTION: Replaced refrigerator evaporator fan motor and tested. Operation now normal. Cooktop Service Call, unable to duplicate tripled breaker when everything on at once. Would not advice to do so either way. Oven/cooktop mechanically worming normal. If breaker trips, breaker isn’t strong

Near N Garrett Dr, Chandler, AZ 85225
Nick H.

Nick H.

CONCERN: Customer reports refrigerator section is not getting cold but freezer is still working properly. CAUSE: Found back panel and evaporator coils covered in frost. Tested the refrigerator defrost bi-metal thermostat for continuity, refrigerator defrost bi-metal continuity failed test. Refrigerator defrost bi-metal has electrical short. CORRECTION: Defrosted refrigerator evaporator coils and replaced defrost bi-metal thermostat. Operation now normal. CONCERN: Customer reports refrigerator is not getting cold on refrigerator side. DIAGNOSTIC AND CAUSE: Inspected compressor operation, evaporator fan and condenser fan operation, all normal. Found frost build up on evaporator coils. Tested defrost heater for continuity, Found defrost heater and limiter shorted. CORRECTION: Replaced defrost heater and limiter. Tested operation, all normal upon completion. CONCERN: Customer reports refrigerator is not working properly. CAUSE: Found refrigerator defrost timer failed. CORRECTION: Replace

Near W Vogel Ave, Glendale, AZ 85302
David R.

David R.

CONCERN: Customer reports Glass Cooktop left front burner is not working CAUSE: Found burner element failed. CORRECTION: Replaced and tested, operation now normal. NOTE: Burner element receptacle is in good working order at the time of inspection. Infinite switch is performing as designed at the time of inspection. WARRANTY: 1 Year PARTS AND LABOR Unless otherwise stated on this document. CONCERN: Customer stated oven door is not closing properly. CAUSE: Found oven door hinges failed. CORRECTION: Replaced door hinges and tested. Operation now normal.

Near East Yaqui Court, Fountain Hills, AZ 85268
Spencer B.

Spencer B.

CONCERN: Customer reports refrigerator is leaking water. DIAGNOSTIC AND CAUSE: Inspected water supply line for leaks, no leaks at the refrigerator water supply line. Inspected internal water refrigerator water lines for leaks, internal refrigerator water line are normal at the time of inspection. Inspected refrigerator defrost drain line for water leaks, found the source of the leak coming from the refrigerator defrost drain. Removed freezer panel to inspect for clogged drain line. Found the defrost drain restricted with ice and debris. CORRECTION: Cleared the refrigerator defrost drain of ice and debris, operation now normal. CONCERN: Customer reports refrigerator seems to run all the time. CAUSE: Found condenser coils clogged with debris. CORRECTION: Clean condenser coils and tested, operation now normal. CONCERN Customer reports refrigerator/Freezer leaking CAUSE: Found drain frozen in freezer CORRECTION: installed HEAT PROBE KIT and tested. Operation now normal.

Near N Arrowhead Cir, Chandler, AZ 85224
Doug D.

Doug D.

CONCERN: Customer reports refrigerator is not working properly. DIAGNOSTIC AND CAUSE: Inspected refrigerator for proper voltage supply, voltage is normal at the time of inspection. Inspected for proper voltage from terminal block to control, voltage is normal at the time of inspection. Inspected voltage from control to DC inverter, found voltage supply to the inverter normal however no voltage coming out of the inverter to the compressor. Found compressor inverter control board failed. CORRECTION: Replaced compressor inverter control board and tested. Operation now normal. No leaks. CONCERN: Customer reports refrigerator seems to run all the time. CAUSE: Found condenser coils clogged with debris. CORRECTION: Clean condenser coils and tested, operation now normal.

Near E Sorpresa Ave, Mesa, AZ 85212
Nick H.

Nick H.

CONCERN: Customer reports dryer is not heating CAUSE: Found dryer electrical outlet is giving incorrect voltage CORRECTION: call an electrical

Near W Georgia Ave, Phoenix, AZ 85013
Spencer B.

Spencer B.

CONCERN: Washer is not draining or spinning DIAGNOSTIC AND CAUSE: Inspected washer for proper output voltage from washer control to the washer motor, voltage output is normal at the time of testing. Inspected washer pump, Found washer pump failure. CORRECTION: Replaced washer pump and tested. Operation now normal.

Near E Cassia Ln, Gilbert, AZ 85298
Spencer B.

Spencer B.

CONCERN: Customer reports Oven is not heating. CAUSE: Tested wall receptacle for proper voltage, line voltage at wall receptacle is normal. Inspected oven cord and terminal block for wear or electrical shorts. No signs of electrical short at power cord or oven terminal block. Inspected oven bake element terminal and found Oven bake element terminal failure. CORRECTION: Replaced oven bake element and tested. Operation now normal.

Near E Windsong Dr, Phoenix, AZ 85048
Rene  G.

Rene G.

CONCERN: Customer reports Refrigerator is not cooling properly. DIAGNOSTIC AND CAUSE: Test compressor operation to see if the compressor was running. Compressor was not running. Tested for voltage from adaptive defrost control board to compressor. No voltage from the main control board to the compressor. Cause of failure found ADC main control board shorted at the output line voltage to the compressor. CORRECTION: Replaced ADC main control board and tested. Operation now normal.

Near E Pampa Ave, Mesa, AZ 85212
Spencer B.

Spencer B.

CONCERN: Customer reports that the washer is not draining. DIAGNOSTIC AND CAUSE: Inspected wall outlet for proper voltage to washer, voltage output from wall outlet normal at the time of inspection. Inspected voltage output from control to washer drain pump, voltage to drain pump normal at the time of inspection. Found washer pump impeller was trying to turn however the technician found washer drain pump clogged with debris. CORRECTION: Removed drain pump to clear debris and re-installed, check for leaks and tested, Operation now normal.

Near E Cassia Ln, Gilbert, AZ 85298
Doug D.

Doug D.

Refrigerator

Near W Pueblo Ave, Mesa, AZ 85210
Carlos V.

Carlos V.

CONCERN: Customer reports refrigerator section is not getting cold but freezer is still working properly. CAUSE: Found back panel and evaporator coils covered in frost. Tested the refrigerator defrost bi-metal thermostat for continuity, refrigerator defrost bi-metal continuity failed test. Refrigerator defrost bi-metal has electrical short. CORRECTION: Defrosted refrigerator evaporator coils and replaced defrost bi-metal thermostat. Operation now normal.

Near N 90th Ave, Peoria, AZ 85383
Carlos V.

Carlos V.

CONCERN: Customer reports dryer is not heating CAUSE: Found dryer high limit thermostat open circuit CORRECTION: reset high limit thermostat . Unit is heating fine. CONCERN: Dryer takes too long to dry clothes, dryer does get hot though. DIAGNOSTIC AND CAUSE: Tested dryer for proper heater element operation. Heater operation is normal. Inspected heater thermostat operation for short cycling condition, thermostat is short cycling. Inspected dryer air flow at the duct flume, air flow is normal at this time, no signs of flow restriction. Cause, Wall vent clogged with lint. CORRECTION: Performed dryer vent cleaning, tested for restrictions, operation now normal

Near N 59th Dr, Glendale, AZ 85310
Nick H.

Nick H.

CONCERN Customer reports refrigerator was leaking aware CAUSE: Found water filter behind fridge was leaking water, disconnected water line CORRECTION: Re-connected to original water supply source and tested. Operation now normal.

Near E Behrend Dr, Phoenix, AZ 85024
Carlos V.

Carlos V.

CONCERN: Customer reports Refrigerator is not cooling properly. DIAGNOSTIC AND CAUSE: Test compressor operation to see if the compressor was running. Compressor was not running. Tested for voltage from adaptive defrost control board to compressor. No voltage from the main control board to the compressor. Cause of failure found ADC main control board shorted at the output line voltage to the compressor. CORRECTION: Replaced ADC main control board and tested. Operation now normal.

Near W Heatherbrae Dr, Phoenix, AZ 85015
Steve R.

Steve R.

CONCERN: Customer reports Refrigerator is not cooling properly. DIAGNOSTIC AND CAUSE: Test compressor operation to see if the compressor was running. Compressor was not running. Tested for voltage from adaptive defrost control board to compressor. No voltage from the main control board to the compressor. Cause of failure found ADC main control board shorted at the output line voltage to the compressor. CORRECTION: Replaced ADC main control board and tested. Operation now normal. CONCERN: Customer reports refrigerator section is not getting cold but freezer is still working properly. CAUSE: Found back panel and evaporator coils covered in frost. Tested the refrigerator defrost bi-metal thermostat for continuity, refrigerator defrost bi-metal continuity failed test. Refrigerator defrost bi-metal has electrical short. CORRECTION: Defrosted refrigerator evaporator coils and replaced defrost bi-metal thermostat. Operation now normal.

Near E Stardust Way, San Tan Valley, AZ 85143
Doug D.

Doug D.

CONCERN: Customer reports microwave lights not working. CAUSE: Control board failure. . CORRECTION: Installed new control board, and tested. Operation now normal.

Near S Kings Ranch Rd, Gold Canyon, AZ 85118
Doug D.

Doug D.

CONCERN: Customer reports washer is not spinning; no agitate. CAUSE: Found washer motor to transmission coupler failure; Agitate gears failure. CORRECTION: Replaced coupler & agitate gears, and tested. Operation now normal.

Near N Pasadena, Mesa, AZ 85201
Christopher M.

Christopher M.

CONCERN: Customer reports refrigerator is leaking water onto floor. DIAGNOSTIC AND CAUSE: Inspected water supply line to refrigerator for leaks, no leaks found at this time. Inspected water valve for leaks, found water valve failure. CORRECTION: Replaced water valve and tested. Operation now normal.

Near N 24th Pl, Phoenix, AZ 85024
David R.

David R.

CONCERN: Refrigerator is not working properly. DIAGNOSTIC AND CAUSE: Inspected refrigerator thermostat cold control operation, found refrigerator cold control failed. CORRECTION: Replaced refrigerator cold control and tested. Operation now normal. Also replaced 6 bulbs with LED bulbs.

Near E Clubhouse Dr, Phoenix, AZ 85048
Doug D.

Doug D.

CONCERN: Customer reports Refrigerator is not cooling properly. DIAGNOSTIC AND CAUSE: Test compressor operation to see if the compressor was running. Compressor was not running. Tested for voltage from adaptive defrost control board to compressor. No voltage from the main control board to the compressor. Cause of failure found ADC main control board shorted at the output line voltage to the compressor. CORRECTION: Replaced ADC main control board and tested. Operation now normal. CONCERN: Refrigerator section is not getting cold. DIAGNOSTIC AND CAUSE: Inspected voltage from terminal block to compressor, voltage normal at the time of inspection. Tested compressor operation, compressor operation normal at the time of inspection. Inspected voltage to evaporator fan motor, voltage normal at the time of inspection. Found evaporator fan motor failed. CORRECTION: Replaced refrigerator evaporator fan motor and tested. Operation now normal.

Near S Benton Cir, Mesa, AZ 85212
Michael H.

Michael H.

CONCERN: Dryer takes too long to dry clothes, dryer does get hot though. DIAGNOSTIC AND CAUSE: Tested dryer for proper heater element operation. Heater operation is normal. Inspected heater thermostat operation for short cycling condition, thermostat is short cycling. Inspected dryer air flow at the duct flume, air flow is normal at this time, no signs of flow restriction. Cause, Wall vent clogged with lint. CORRECTION: Performed dryer vent cleaning, tested for restrictions, operation now normal

Near E Zenith Ln, Cave Creek, AZ 85331
Spencer B.

Spencer B.

CONCERN: Customer reports ice maker is not making ice. DIAGNOSTIC AND CAUSE: Inspected water supply lines for leaks, no leaks from supply lines at the time of inspection. Inspected freezer for proper temperature output, temperature output in freezer normal at the time of inspection. Inspected for proper voltage to the ice maker, voltage to ice maker is normal at the time of inspection.Found voltage to the Ice maker normal however ice maker will not call for water from the refrigerator water valve. Found the ice maker failed. CORRECTION: Replaced ice maker and tested. Operation now normal

Near W Ironwood Dr, Chandler, AZ 85224
Carlos V.

Carlos V.

CONCERN: Customer reports Refrigerator is not cooling properly. DIAGNOSTIC AND CAUSE: Test compressor operation to see if the compressor was running. Compressor was not running. Tested for voltage from adaptive defrost control board to compressor. No voltage from the main control board to the compressor. Cause of failure found ADC main control board shorted at the output line voltage to the compressor. CORRECTION: Replaced ADC main control board and tested. Operation now normal.

Near W Scotts Dr, El Mirage, AZ 85335
Steve R.

Steve R.

CONCERN: Customer reports dryer is making a loud noise. CAUSE: Found dryer idler pulley failed. CORRECTION: Replaced dryer idler pulley and tested, operation now normal.

Near E Valencia St, Gilbert, AZ 85296
David R.

David R.

CONCERN: Customer reports cooktop burners are not working properly CAUSE: Found gas flow orifices partially clogged. CORRECTION: R&R burner plates to clean and tested, operation now normal.

Near E Redfield Rd, Gilbert, AZ 85234
Christopher M.

Christopher M.

CONCERN: Customer reports ice maker is not making ice. DIAGNOSTIC AND CAUSE: Inspected water supply lines for leaks, no leaks from supply lines at the time of inspection. Inspected freezer for proper temperature output, temperature output in freezer normal at the time of inspection. Inspected for proper voltage to the ice maker, voltage to ice maker is normal at the time of inspection.Found voltage to the Ice maker normal however ice maker will not call for water from the refrigerator water valve. Found the ice maker failed. CORRECTION: Replaced ice maker and tested. Operation now normal CONCERN: Customer reports refrigerator is leaking water onto floor. CAUSE: Technician inspected water supply line from wall to refrigerator water valve. No leaks at supply hose. Inspected water valve for leaks, no leaks at water valve, inspected refrigerator micro tubing, found micro tubing failure. CORRECTION: Replaced and repaired refrigerator micro tubing and check for further leaks. NO LEAKS UPON

Near W Glendale Ave, Phoenix, AZ 85021
Carlos V.

Carlos V.

CONCERN: Customer reports dishwasher is not working properly. DIAGNOSTIC AND CAUSE: Tested the dishwasher for proper voltage to the dishwasher terminal junction box. Voltage to junction box is normal. Tested voltage from the junction box to the main control board, voltage test normal. Tested voltage from the dishwasher main control board out to water valve and dishwasher float. Found no power going through the dishwasher main control board. CORRECTION: Replaced dishwasher main control board and tested, operation now normal.

Near W White Rock Dr, Sun City West, AZ 85375
Carlos V.

Carlos V.

CONCERN: Customer reports ice maker is not making ice. DIAGNOSTIC AND CAUSE: Inspected water supply lines for leaks, no leaks from supply lines at the time of inspection. Inspected freezer for proper temperature output, temperature output in freezer normal at the time of inspection. Inspected for proper voltage to the ice maker, voltage to ice maker is normal at the time of inspection.Found voltage to the Ice maker normal however ice maker will not call for water from the refrigerator water valve. Found the ice maker failed. CORRECTION: Replaced ice maker and tested. Operation now normal CAUSE: Found refrigerator water filter. CORRECTION: Replaced refrigerator water filter and tested for leaks. Operation now normal.

Near W Ravenswood Dr, Sun City West, AZ 85375
Spencer B.

Spencer B.

CONCERN: Customer reports ice maker is not making ice. DIAGNOSTIC AND CAUSE: Inspected water supply lines for leaks, no leaks from supply lines at the time of inspection. Inspected freezer for proper temperature output, temperature output in freezer normal at the time of inspection. Inspected for proper voltage to the ice maker, voltage to ice maker is normal at the time of inspection.Found voltage to the Ice maker normal however ice maker will not call for water from the refrigerator water valve. Found the ice maker failed. CORRECTION: Replaced ice maker and tested. Operation now normal

Near S Beverly Ct, Chandler, AZ 85286
Steve R.

Steve R.

CONCERN: Customer reports Garbage disposal is not working. DIAGNOSTIC AND CAUSE: Technician inspected wall outlet for proper voltage, voltage at the wall is normal. Found garbage disposal motor locked up. CORRECTION: Replaced garbage disposal and tested. Operation now normal.

Near W Redwood Ave, San Tan Valley, AZ 85140
David R.

David R.

CONCERN: Customer reports refrigerator is not working properly. DIAGNOSTIC AND CAUSE: Inspected refrigerator for proper voltage supply, voltage is normal at the time of inspection. Inspected for proper voltage from terminal block to control, voltage is normal at the time of inspection. Inspected voltage from control to DC inverter, found voltage supply to the inverter normal however no voltage coming out of the inverter to the compressor. Found compressor inverter control board failed. CORRECTION: Replaced compressor inverter control board and tested. Operation now normal.

Near S Palacio Way, Gold Canyon, AZ 85118
Doug D.

Doug D.

CONCERN: Customer reports refrigerator is leaking water. DIAGNOSTIC AND CAUSE: Inspected water supply line for leaks, no leaks at the refrigerator water supply line. Inspected internal water refrigerator water lines for leaks, internal refrigerator water line are normal at the time of inspection. Inspected refrigerator defrost drain line for water leaks, found the source of the leak coming from the refrigerator defrost drain. Removed freezer panel to inspect for clogged drain line. Found the defrost drain clogged. CORRECTION: Cleared the refrigerator defrost drain, operation now normal. No leaks. CONCERN: Customer reports refrigerator seems to run all the time. CAUSE: Found condenser coils clogged with debris. CORRECTION: Clean condenser coils and tested, operation now normal.

Near N Phyllis, Mesa, AZ 85201
Christopher M.

Christopher M.

CONCERN: Customer reports refrigerator is not working properly. DIAGNOSTIC AND CAUSE: Inspected refrigerator for proper voltage supply, voltage is normal at the time of inspection. Inspected for proper voltage from terminal block to control, voltage is normal at the time of inspection. Inspected voltage from control to DC inverter, found voltage supply to the inverter normal however no voltage coming out of the inverter to the compressor. Found compressor inverter control board failed. CORRECTION: Replaced compressor inverter control board and tested. Operation now normal.

Near E Vista Dr, Phoenix, AZ 85022
Carlos V.

Carlos V.

CONCERN: Customer reports dryer is not heating. DIAGNOSTIC AND CAUSE: Inspected dryer for proper voltage from the wall to the cord terminal block, voltage normal. Inspected voltage from terminal block to dryer control assembly, voltage normal. Inspected continuity on all thermal safety thermostats, all thermal safeties are normal.

Near N 6th Ave, Phoenix, AZ 85021
Carlos V.

Carlos V.

CONCERN: Customer reports that the food in the refrigerator section is not working properly. DIAGNOSTIC AND CAUSE: Inspected evaporator fan motor operation, evaporator fan operation is normal at this time. Inspect air return for restrictions, no restrictions at this time. Inspected voltage to the damper door assembly, found refrigerator damper assembly failed. CORRECTION: Replaced refrigerator damper assembly and tested. Operation now normal. CONCERN: Customer reports refrigerator section is not getting cold but freezer is still working properly. CAUSE: Found back panel and evaporator coils covered in frost. Tested the refrigerator defrost bi-metal thermostat for continuity, refrigerator defrost bi-metal continuity failed test. Refrigerator defrost bi-metal has electrical short. CORRECTION: Defrosted refrigerator evaporator coils and replaced defrost bi-metal thermostat. Operation now normal. Ok CONCERN Customer reports refrigerator not cold CAUSE: Found bad defrost control board CO

Near S 30th St, Phoenix, AZ 85042
Michael H.

Michael H.

CONCERN: Customer reports ice maker is not making ice. DIAGNOSTIC AND CAUSE: Inspected water supply lines for leaks, no leaks from supply lines at the time of inspection. Inspected freezer for proper temperature output, temperature output in freezer normal at the time of inspection. Inspected for proper voltage to the ice maker, voltage to ice maker is normal at the time of inspection.Found voltage to the Ice maker normal however ice maker will not call for water from the refrigerator water valve. Found the ice maker failed. CORRECTION: Replaced ice maker and tested. Operation now normal

Near S Dorsey Ln, Tempe, AZ 85283
Christopher M.

Christopher M.

CONCERN: Washer is not draining or spinning DIAGNOSTIC AND CAUSE: Inspected washer for proper output voltage from washer control to the washer motor, voltage output is normal at the time of testing. Inspected washer pump, Found washer pump failure. CORRECTION: Replaced washer pump and tested. Operation now normal.

Near W Morse Dr, New River, AZ 85086
David R.

David R.

CONCERN: Customer reports microwave door handle is broken. CORRECTION: Disassemble microwave door and replaced microwave door handle and tested, operation now normal.